Knowledge Base
Support
SupportSales
SalesPro Dealer Sales
Pro Dealer SalesReturns
Returns
Recent Articles
How Does a Tilt Sensor Work?
A tilt sensor measures an object's angle relative to gravity and converts that movement into an electrical signal. In everyday life, these sensors are commonly found in smartphones, where they detect screen orientation and automatically switch ...Universal Devices USB ReFlash Stick
The EISY allows for self-updates so normally that's all you need. But if you're looking for the Universal Devices USB Re-Flash stick there's good news and bad news: The bad news: It's only available in USA The good news: If you need to reflash your ...Aeotec Smart Home Hub 2/Aeotec Smart Home Hub Firmware (0.60.12) Update
Aeotec will begin rolling out firmware version 0.60.12 starting on March 25, 2026. The rollout will happen in phases over several weeks, so your hub may not be updated immediately. Once the update is downloaded, your hub will briefly go offline while ...Understanding your Aeotec Smart Home Hub's LEDs
Understanding your Aeotec Smart Home Hub's LEDs Aeotec Smart Home Hub (GP-AEOHUBV3US) LED Colour/Activity Description Red/Green - Alternating Setup Mode/Searching for Connection. ^ Blue - Solid Hub is online but has no internet or server connection. ...What is Honeywell RedLink? and Exploring the New RedLink 3.0
What is Honeywell Redlink? Honeywell’s RedLink technology is a wireless communication protocol designed to connect thermostats, sensors and other HVAC accessories without needing traditional wiring. RedLink allows compatible devices to communicate ...
Popular Articles
What Does The Yellow Trouble Light On My DSC Keypad Mean and How Can I Stop The Beeping?
What Does The Yellow Trouble Light On My DSC Keypad Mean? The yellow trouble light indicates a system problem of some sort. To find out the cause of the trouble light, press *2 on your keypad. On a LCD keypad: 1 is a system problem, press 1 again ...Quick Guide For Programming DSC Powerseries Alarms
Quick Guide To Programming DSC Powerseries Alarm Panels The following guide outlines the basic programming required when installing a DSC Powerseries Alarm System. This is a very short version designed to get most alarms up and running quickly. For ...DSC Alarm Without Telephone Connection
If you will not be connecting your DSC alarm system to a telephone line, you need to ensure that it understands this, since by default it expects a phone condition and will give a trouble warning if the panel is not connected to a working phone line. ...Factory Reset DSC PC1616 / PC1832 / PC1864
If you have lost or forgotten your installer code for Powerseries (PC1616/PC1832/PC1864) and need to make changes to the system programming you will need to factory reset the panel which will remove/reset ALL programming and should also reset the ...Yale lock is locking backwards
The Yale Real Living lock will automatically determine whether it will function as a right or left-handed lock. (The "hand" or "handing" of the lock, is determined by the side of the entry door that the hinges are on when standing outside the door). ...