Recent Articles
33-504 Error - SmartThings Hub
Overview When encountering the 33-504 error while claiming a SmartThings Hub 2018 (IM6001-V3P) or an Aeotec SmartThings Hub, the following root causes may apply: Your hub cannot access the internet over Ethernet or Wi-Fi connections Hubs manufactured ...
SmartThings Edge Drivers
SmartThings allows you to manage your smart home from a single app - but to ensure optimal performance, speed, and compatibility, installing the right Edge Driver is essential. Edge Drivers enable local control, unlock advanced features, and are ...
Important security update for Paxton10
Action required: Important security update for Paxton10 To maintain necessary security within Paxton10, systems utilizing any Paxton10 or 3rd party cameras must be updated to v4.6 SR6 or higher by Monday, June 30th. After this date, video footage ...
Paxton Net2 Plus Reset IP Address to DHCP
TCP/IP reset To reset a Net2 plus and return the unit to DHCP settings; Power down the Net2 plus unit Disconnect the reader on reader port 2 Link the Brown (Red LED) and Mauve (Media Detect) terminals on reader port 2 Power up the unit again and the ...
Uniview UNV Deactivating Grey Market Products in EZCloud
As of Friday, May 9, 2025, Uniview / UNV has removed from their EZCloud US servers all devices identified as "grey market" products—specifically, units that were not intended for the North American market but were nonetheless registered and activated ...