Aeotec / Aeon Labs Support

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• Aeotec Smart Home Hub 2/Aeotec Smart Home Hub Firmware (0.59.8) Update

  Aeotec will begin rolling out firmware version 0.59.8 starting December 8, 2025. The rollout will happen in phases over several weeks, so your hub may not be updated immediately. Once the update is downloaded, your hub will briefly go offline while ...

• Aeotec SmartThings Smart Home Hub vs Smart Home Hub 2: Comparison Guide

  Aeotec Smart Home Hub (GP-AEOHUBV3US) The Aeotec SmartThings Smart Home Hub integrates a variety of smart devices through the SmartThings ecosystem, supporting Z-Wave, Zigbee 3.0, Wi-Fi, Matter and Thread. It serves as the central hub for managing ...

• Programming Aeon Labs DSA22 Zwave Fob

  Following is a step by step guide to set up the Zeon Labs DSA22 Zwave Fob as a primary controller to control a Zwave device.  Zwave can have only ONE primary controller for each network.  If there is already another Primary controller (eg. Vera, ...

• Manufacturer Support Phone Numbers and Web Support

  Here we have a prepared list of many of our vendor's direct telephone, web and email support contact information to provide easier access for you. We at Aartech do our best to provide first level support for the products we sell, it is always a good ...

• 33-504 Error - SmartThings Hub

  Overview When encountering the 33-504 error while claiming a SmartThings Hub 2018 (IM6001-V3P) or an Aeotec SmartThings Hub, the following root causes may apply: Your hub cannot access the internet over Ethernet or Wi-Fi connections Hubs manufactured ...