Cannot Install Activehome Pro

Cannot Install Activehome Pro

In order to install Activehome Pro, the software would actually look to X10's servers for the current version and to activate the copy.  Unfortunately X10 went out of business earlier in 2013 and as a result their servers were shut down and it is not possible to register or install the software any longer. 

We have been moving away from X10 technology since around 2010 and stopped selling Activehome Pro in 2011 so there is no longer any warranty on this product and we are not aware of any way to re-install or activate a copy.

If you visit x10.com it will redirect to a company who appears to be trying to maintain the brand and even manufacture some product.  They may be able to lend some warranty support but the only known option is a plug-in mini timer.

We recommend that you consider the Insteon Hub.  This a network based automation hub offering email and SMS alerts, remote control, and scheduling.  It is primarily for Insteon but also supports X10 devices so it might be a good way to get up and running with your existing X10 set up while offering a migration path to Insteon which is a much newer, more secure, more reliable technology.

X10 was around as a technology for over 35 years and the sun is setting.

    • Related Articles

    • Ring Video Doorbell Pro Wiring Diagrams

      The following page shows a number of different example wiring diagrams specifically for the Ring Video Doorbell Pro https://support.ring.com/hc/en-us/articles/360022454432-Wiring-Diagrams-for-Ring-Video-Doorbell-Pro-Setup
    • PC1616/PC1832/PC1864 Install guide

      Download may be found here
    • Power supply for Ring pro

      If they are using plug in AC transformers for alarm systems, the Ring Doorbell will short out the power every time the doorbell button is pressed which will cause the transformer to blow the internal fuse. Your best option is  to buy plug in power ...
    • Can't Find Some Programming Options In Powermax Plus / Express / Pro / Complete

      Powermax panels have two different installer codes.  There is a MASTER code and a regular INSTALLER code.  The MASTER code can access all programming features while the INSTALLER code is more restricted.  If you find you can't access some of the ...
    • Programming Zone Labels on PowerSeries with IT100 Connected

      If you install a DSC IT100 and cannot program zone labels on PowerSeries, disconnect the IT100 from the panel and try again.  It may not allow zone label programming while the IT100 is connected.