DSC Alarm Cannot Communicate With DLS Software

DSC Alarm Cannot Communicate With DLS Software

First please triple check that the PCLINK serial board is plugged in correctly as it is possible to insert it incorrectly or off by a pin.

Generally speaking the issue here is that the customer/installer is using a DSC serial interface while today's computers use USB only - therefor a USB to Serial adapter is used.  Sadly they are not all created equal and some will work, while others will not.

We have found the Keyspan USA-19HS to be most compatible.

Make sure you set the DLS software to communicate on the correct COM port!

Also you will need to activate the connection through the keypad. Entering programming section 499 then installer code and 499 again.

    • Related Articles

    • DSC DLS Programming Software

      DLS runs on Microsoft's .NET Framework 4.0 and now using SQLite database. If you do not currently have these software packages installed, they will be installed automatically during the DLS 5 installation process.    Attachments below including a ...
    • Add existing wired smoke detectors to a DSC alarm system

      We are often asked how to add existing smoke detectors to a DSC alarm system. There are 3 options we can suggest: Install DSC wireless smoke detectors separately so they don't interfere with your current system. This has the benefit of having each ...
    • DSC Alarm Without Telephone Connection

      If you will not be connecting your DSC alarm system to a telephone line, you need to ensure that it understands this, since by default it expects a phone condition and will give a trouble warning if the panel is not connected to a working phone line. ...
    • Setting The Time On DSC Alarm Systems

      Please see the pdf attachment listed below, for instructions to set the time on various DSC alarm panels. For the current Powerseries PC1616/PC1832/PC1864, Alexor and 9047 alarm systems, follow these instructions: Step 1 – Enter time/date programming ...
    • DSC Powerseries Comparison and Guide To Choosing a DSC Alarm

      If you'ved decided on DSC, this guide will help you determine what you need. There are three main boards that are the 'brains' of the system.  PC1616, PC1832, PC1864 For more details please see the attached DSC Alarm Comparison, showing PC1616, ...