We are very pleased to offer direct technical support to any clients who have purchased Foscam product directly from Aartech Canada. 

Please note that Foscam now also offers their own technical support and troubleshooting and can be reached directly as follows.

Email:  tech@foscam.com

Telephone, Toll Free 1-866-703-7167

In the case that Foscam determines hardware is faulty please be sure to get a case# or ticket# and the person's name who supported you, and forward those details back to us as a return request so we may make appropriate arrangements.

Thank you!