We are very pleased to offer direct technical support to any clients who have purchased Foscam product directly from Aartech Canada.
Please note that Foscam now also offers their own technical support and troubleshooting and can be reached directly as follows.
Email: tech@foscam.com
Telephone, Toll Free 1-866-703-7167
In the case that Foscam determines hardware is faulty please be sure to get a case# or ticket# and the person's name who supported you, and forward those details back to us as a return request so we may make appropriate arrangements.
Thank you!
Related Articles
Manufacturer Support Phone Numbers and Web Support
Here we have a prepared list of many of our vendor's direct telephone, web and email support contact information to provide easier access for you. We at Aartech do our best to provide first level support for the products we sell, it is always a good ...
Foscam Firmware Update and Security
In order to keep your camera and your network secure, it's critically important to keep the firmware on your Foscam Camera or NVR up to date. Firmware is like the operating system for your camera and it contains not only new features but also ...
Connect Foscam VD1 via ONVIF to Uniview (or other) NVR
The Foscam VD1 video doorbell works with its own P2P cloud app, and it can also work as an ONVIF camera with many/most NVR systems that support ONVIF. In order to connect it to an NVR we recommend you give it a static DHCP reservation in your router ...
How to use Foscam Cameras with Alexa
Most of the newer generation of Foscam cameras support integration with Amazon Alexa devices. Users can ask alexa to show the camera view any time by voice on their echo show devices, for hands free convenient activation. This is of course in ...
Foscam WIFI connection not stable
Normally we use WIFI for devices like smart phones or laptops, and if there is a momentary glitch in connection, it goes without being noticed. But with a WIFI camera we tend to be streaming video which is bandwidth intensive on the local network, ...