Insteon 2413U Drivers and HouseLinc 2413U Support
While HouseLinc software is no longer being developed, Insteon is still trying to add support for newer devices and firmware revisions to the older versions of HouseLinc. If you find your Insteon device is 'not recognized' you can try replacing the XML file with a new version as per this article:
If you have a 2413U that is not being recognized after updating the XML file you can also try updating or replacing the Windows VCP drivers.
The VCP Drivers are Windows 7-10 compatible:
At time of writing, we haven't had any communication whatsoever from Insteon, Smarthome or SmartLabs in some time but according to the smart home community it's likely that Insteon may have shut down. The Insteon Hub servers and Insteon Forums have ...
Insteon Hub Not Working - Red Light - Won't Connect
The Insteon Hub requires a cloud connection Insteon's servers in order to function. Unfortunately it appears that the Insteon Servers that power the Insteon Hub have gone offline. Without the cloud connection you are likely seeing a red light on ...
INSTEON Technical Support
INSTEON direct technical support may be reached by any of the following: Tel: 866-243-8022 or 949-252-6970 Mon-Fri 5am-7pm, Sat 6am-3pm (PST) Insteon Gold Support: 800-762-7845 or CLICK for Live Support Chat or For user manuals, documentation, etc: ...
Insteon Gold Support Hotline
For Insteon support and troubleshooting there is a dedicated toll-free support telephone number set up at 1-800-762-7845 that is manned by experts in Insteon technology and supporting devices. If you're having trouble with your Insteon product we ...
ISY994 Zwave Support
Users of the ISY994 series of automation controllers (ISY994i, ISY994iR, ISY994iRPro) will soon be able to add a Zwave hardware module to their ISY, add a software plug-in and upgrade to the most current firmware in order to support Zwave devices in ...