Here we have a prepared list of many of our vendor's direct telephone, web and email support contact information to provide easier access for you. We at Aartech do our best to provide first level support for the products we sell, it is always a good idea to troubleshoot with the manufacturer directly where possible. The manufacture is often the fastest and most well versed in their products although some pro brands will not speak with end users so you'll need to reach back to us if they will not support you directly. Some vendors require require a case number provided only after troubleshooting directly with the manufacturer.
2GIG
Phone Number: (800) 421-1587
Email: NSCInquiries@nortekcontrol.com
Support Site: https://2gig.com/contact-us/
ACTi
Phone Number: 1-866-410-ACTI (2284)
Email: customer.service@acti.com
Support Site: https://www2.acti.com/support/technical_support.asp
ADD-A-MOTOR
Email: info@add-a-motor.com
Support Site: https://www.add-a-motor.com/contact
Aeotec
Support Site: https://aeotec.com/support/
Aiphone
Phone Number: (425) 455-0510
Email: info@aiphone.com
Support Site: https://www.aiphone.com/home/company/contact-us
Alarm.com
Phone Number: (877) 389-4033
Email: info@alarm.com
Support Site: https://www.alarm.com/contact
Alula
Phone Number: 1-888-88-ALULA
Support Site: https://alula.com/contact/
Amseco Potter
Phone Number: 866-956-1211
Email: tech@pottersignal.com
Support Site: https://www.pottersignal.com/support
Arlington
Phone Number: 1-800-233-4717
Support Site: http://www.aifittings.com/
Aube
Phone Number: 1 (877) 841-2840
Support Site: https://www.honeywell.com/us/en/contact
Azco Technologies
Phone Number: 1-877-420-AZCO
Support Site: http://www.azcotechnologies.com/contact-us/6/
BRK Electronics
Phone Number: 1-800-323-9005
Support Site: https://www.brkelectronics.com/contact/
Camden Door Controls
Phone Number: 877-226-3369
Email: support@camdencontrols.com
Support Site: https://www.camdencontrols.com/
Chamberlain
Phone Number: 800-528-5880
Support Site: https://support.chamberlaingroup.com/s/contact-us
Channel Vision
Phone Number: 714-424-6500
Support Site: <https://channelvision.com/company/contact-us >
Codelocks
Phone Number: 714 979 2900
Support Site: https://www.codelocks.us/contact-us
Computar
Phone Number: East Coast: 1 (919) 230-8700, West Coast: 1 (310) 222-8600
Email: cctvorders@cbcamerica.com
Support Site: https://computar.com/page/532/technical-support
Dalhua
Phone Number: 877-606-1590
Email: support.usa@dahuatech.com
Support Site: https://us.dahuasecurity.com/?page_id=994
Dakota Alert
Phone Number: 605-356-2772
Support Site: https://dakotaalert.com/contact/
Danalock
Support Site: https://danalock.com/contact-support
Dataprobe
Phone Number: (201) 934-9944
Email: support@dataprobe.com
Support Site: https://dataprobe.com/contact/
D-Link
Phone Number: 1-905-285-4072
Support Site: https://ca.dlink.com/en/contact-us?location=Americas&country=Canada
Dome:
Phone Number: 888-806-8288
Email: support@domeha.com
Support Site: https://www.domeha.com/
Doorbird
Phone Number: 1-800-259-8071
Email: hello@doorbird.com
Support Site: www.doorbird.com
Ecolink
Phone Number: (855) 632-6546
Email: support@discoverecolink.com
Support Site: https://discoverecolink.com/contact/
Econet Controls (BullDog)
Web Site: https://www.econetshop.com/contact/
Phone: 905-331-3706
Phone Number: (828) 397- 4200
Email: techsupport@elkproducts.com
Support Site: https://www.elkproducts.com/corporate-contact-information/
Enbrighten
Phone Number: 1-800-654-8483
Support Site: https://enbrightenme.com/tech
Engenius
Phone Number: (905) 940-8181
Email: support@engeniustech.com
Support Site: https://www.engeniustech.com/engenius-customer-support.html
Everspring
Phone Number: 886-2-2260-6868
Email: sales@everspring.com
Support Site: https://www.everspring.com/support/
Evolve
Phone Number: 855.750.9090
Email: support@evolvecontrols.com
Support Site: www.evolvecontrols.com
Ameta
Phone Number: 1-877-966-1691
Email: support@ametagroup.com
Support Site: https://www.ametagroup.com/
Ezlo
Phone Number: +1 (866) 966-2272
Email: support@getvera.com
Support Site: https://getvera.com/pages/help
Fibaro
Phone Number: 1 (888) 210 2481
Email: support-usa@fibaro.com
Support Site: https://www.fibaro.com/en/support/
First Alert
Phone Number: 1-905-488-7283
Support Site: https://www.firstalert.ca/contact/
Flair Security
Phone Number: (800) 532-3492
Email: sales@flairsecurity.com
Support Site: www.flairsecurity.com
FloodStop
Phone Number: (800) 667-4833
Support Site: http://www.getfloodstop.com/Articles.asp?ID=265
Fortrezz
Phone Number: +1 (866) 966-2272
Email: support@ezlo.com
Support Site: https://www.fortrezz.com/support
Foscam
Phone Number: 416-800-4563
Email: support@foscam.com
Support Site: https://foscamcanada.com/index.php?route=information/contact
Galaxy
Phone Number: +1 (866) 946-8998
Email: info@galaxysecurityinc.com
Support Site: https://www.galaxysecurityinc.com/en/contact
Ganz Security
Phone Number: +1 (919) 230- 8700
Support Site: https://ganzsecurity.com/page/624/technical-support
Genesis - Resideo
Phone Number: 800-222-0060
Support Site: https://www.genesis.resideo.com/
George Risk Industries (GRI)
Phone Number: (800) 445-5218
Support Site: http://www.grisk.com/gri-contact.php
Global Cache
Phone Number: 541-899-4800
Email: support@globalcache.com
Support Site: https://www.globalcache.com/support/
Go Control
Phone Number: (800)-421-1587 or 760-438-7000
Email: z-wave.linear@nortekcontrol.com
Support Site: https://www.gocontrol.com/support.php
HikVision
Phone Number: 909-612-9039 or +1-866-200-6690
Email: techsupport.ca@hikvision.com
Support Site: https://www.hikvision.com/ca-en/support/
Homeseer
Phone Number: 603-471-2816
Email: support@homeseer.com
Support Site: https://homeseer.com/contact-us/
Honeywell
Phone Number: 1 (877) 841-2840
Support Site: https://www.honeywell.com/us/en/contact/support
Hubitat
Email: support@hubitat.com
Support Site: https://hubitat.com/pages/contact-us
iDevices
Phone Number: 800.277.3381
Email: support@idevicesinc.com
Support Site: https://support.idevicesinc.com/hc/en-us
iEAST
Email: support@ieast.net
Support Site: https://www.ieast.net/support/
inovelli
Support Site: https://support.inovelli.com/portal/en/newticket?departmentId=407409000000006907&layoutId=407409000000074011
Inovonics
Phone Number: 800.782.2709 (option 2)
Support Site: https://www.inovonics.com/support/contact-us/
Insteon
Phone Number: 866-243-8022
Email: support@insteon.com
Support Site: https://www.insteon.com/support
Intellinet
Phone Number: 1-800-494-5123
Support Site: https://www.intellinet-canada.com/contact/
Intermatic
Phone Number: +1 815 675 7000
Support Site: https://www.intermatic.com/en/support
iON
Phone Number: 800-843-5530
Email: techsupportinc@nascominc.com
Support Site: http://www.nascominc.com/
Jasco
Phone Number: 1-800-654-8483
Support Site: https://byjasco.com/tech
Kingston
Phone Number: +1 (800)435-0640
Support Site: https://www.kingston.com/us/support
Kocom
Phone Number: 1-800-686-0064
Email: info@kocomsecurity.com
Support Site: https://www.kocomsecurity.com/home/contact-us
Kwikset
Phone Number: 1-800-327-5625
Support Site: https://www.kwikset.com/support
LSDI - Labor Saving Devices
Phone Number: 800-445-5218
Support Site: https://www.lsdinc.com/contact.php
Leviton
Phone Number: 1-800-824-3005
Support Site: https://www.leviton.com/en/support/product-support
Linksys
Phone Number: 800-326-7114
Support Site: https://www.linksys.com/ca/support/
LogicMark
Phone Number: 800-519-2419
Email: info@logicmark.com
Support Site: https://www.logicmark.com/contact
Macurco
Phone Number: 1(844) 325-3050
Support Site: https://macurco.com/service/
Maxaar products
Email: support@lenkeng.net
Support Site: https://www.lenkeng.com/about#tag4
MiLocks
Phone Number: 1-800-355-0157
Email: info@miproductscorp.com
Support Site: http://www.milocks.com/contact/
Napco
Phone Number: 1.800.645.9440
Email: techsupport@napcosecurity.com
Support Site: https://www.napcosecurity.com/contact-us/
Netgear
Phone Number: 1 (877) 875-1880
Support Site: https://www.netgear.com/support/contact.aspx#tab-email
Optex
Phone Number: 1(800)966-7839
Email: tech@optexamerica.com
Support Site: https://www.optexamerica.com/contact-us
Paxton (PRO installer ONLY)
Phone Number: 1-877-438-7298
Email: salesus@paxton-access.com
Support site: https://www.paxton-access.com/contact-us/