Support for First Alert and BRK Smoke and CO detectors
First Alert / BRK provides direct customer support for any troubleshooting or defective returns under DOA or warranty. Contacting First Alert customer support is the fastest way to resolve any issues you may be having with your device(s). Please contact First Alert support at 1-800-323-9005 for direct assistance.
If for any reason they direct you back to "place of purchase" please be sure to get a case number from the agent you speak with at First Alert so we can expedite any follow up required. We'll also need to confirm your Aartech Canada order# or invoice number.
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