Understanding your Aeotec Smart Home Hub's LEDs
Understanding your Aeotec Smart Home Hub's LEDs
LED Colour/Activity | Description |
Red/Green - Alternating | Setup Mode/Searching for Connection. ^ |
Blue - Solid | Hub is online but has no internet or server connection. * |
Blue - Blinking | There is no Ethernet or WiFi connection. * |
Magenta - Blinking | Downloading Update. |
Magenta - Solid | Installing Update. |
Green - Solid | Hub is online, normal operation. |
Green - Blinking (Slow) | Hub is in pair mode. |
Green - Blinking (Fast) | Hub is in exclusion mode. |
Yellow - Blinking | Factory Reset in progress. |
Yellow - Solid | Factory Reset complete. |
Red - Blinking | An error has occurred. † |
Red - Solid | Hardware Error. † |
^ - You have 30 minutes to begin the setup process; if you miss this window and the hub is blinking blue, simply unplug it, plug it back in, and wait one minute.
* - Make sure to check SmartThings status webpage to ensure that SmartThings cloud is operational. If it is, try swapping between WiFi and Ethernet.
† - Try an extended power cycle to resolve this issue by waiting at least 6 minutes before powering the hub back on. If the issue persists, contact support.
LED Colour/Activity
| Description |
Blue - Solid | Normal Operation. |
| Red/Green - Alternating | Setup Mode/Searching for Connection. |
Red - Blinking | Connection Issue. ‡ |
Red - Solid | Connection Issue/Failure. ‡ |
Magenta - Solid | Firmware Update. |
Yellow - Blinking | Factory Reset. |
Green - Blinking | Starting Up. |
‡ - Restart Required
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