Understanding your Aeotec Smart Home Hub's LEDs

Understanding your Aeotec Smart Home Hub's LEDs

Understanding your Aeotec Smart Home Hub's LEDs

Aeotec Smart Home Hub (GP-AEOHUBV3US)
LED Colour/Activity
Description
Red/Green - Alternating
Setup Mode/Searching for Connection. ^
Blue - Solid
Hub is online but has no internet or server connection. *
Blue - Blinking
There is no Ethernet or WiFi connection. *
Magenta - Blinking
Downloading Update.
Magenta - Solid
Installing Update.
Green - Solid
Hub is online, normal operation.
Green - Blinking (Slow)
Hub is in pair mode.
Green - Blinking (Fast)
Hub is in exclusion mode.
Yellow - Blinking
Factory Reset in progress.
Yellow - Solid
Factory Reset complete.
Red - Blinking
An error has occurred. †
Red - Solid
Hardware Error. †
^ - You have 30 minutes to begin the setup process; if you miss this window and the hub is blinking blue, simply unplug it, plug it back in, and wait one minute.
* - Make sure to check SmartThings status webpage to ensure that SmartThings cloud is operational. If it is, try swapping between WiFi and Ethernet.
† - Try an extended power cycle to resolve this issue by waiting at least 6 minutes before powering the hub back on. If the issue persists, contact support.


Aeotec Smart Home Hub 2 (GP-AEOHUBV4US)
LED Colour/Activity
Description
Blue - Solid
Normal Operation.
Red/Green - AlternatingSetup Mode/Searching for Connection.
Red - Blinking
Connection Issue. ‡
Red - Solid
Connection Issue/Failure. ‡
Magenta - Solid
Firmware Update.
Yellow - Blinking
Factory Reset.
Green - Blinking
Starting Up.
‡ - Restart Required