Yale lock is locking backwards

Yale lock is locking backwards

The Yale Real Living lock will automatically determine whether it will function as a right or left-handed lock. (The "hand" or "handing" of the lock, is determined by the side of the entry door that the hinges are on when standing outside the door).  When the batteries are properly inserted for the first time, the lock will attempt to determine its handing - whether the lock is installed on the door or not. If the lock is not completely installed on the door when the batteries are inserted, it could hand itself incorrectly. Should this occur, the lock must be installed on the door and then reset to its factory defaults, allowing the lock to "hand" itself correctly.


To reset the lock to factory default, see the following:

The following procedure clears the automatic handing of the lock and returns the lock to programming default - deleting
all user codes and setting the Master PIN code* back to the default ("12345678").  

  1. Install lock completely on the door
  2. Remove the batteries and then remove the inside escutcheon to access the reset button. The reset button is located above the PCB cable connector
  3. Hold down the reset button for a minimum of 3 seconds and then reinstall the batteries; once the batteries are properly installed, release the reset button.
  4. Install and reassemble the lock on the door
For additional assistance visit Yale support:



    • Related Articles

    • Add a Weiser lock to a SmartThings Hub

      Steps to add a Weiser lock to a SmartThings Hub: I factory reset the lock by following the manufacturer’s instructions: Remove the battery pack from the lock Press and HOLD the Program button while reinserting the battery pack. Keep holding the ...
    • Remote Management of Door Lock Codes with Hubitat

      Hubitat users can add or remove PIN codes for door locks using the web interface.  For remote management of lock codes, we recommend the optional (paid) Remote Admin Service.  Advanced users may wish to set up a vpn for remote access to their Hubitat ...
    • Troubleshooting Zwave Lock Installation

      Zwave locks are one of the most finicky Zwave devices to enroll in to an automation system because they use Zwave security transmission and initially create a large amount of 'data' back and forth while the lock is being enrolled.  Here are some ...
    • Remote Management of Door Lock User Codes with EzloPlus or EzloSecure

      EzloPlus and EzloSecure users can remotely add, remove or manage user PIN codes for door locks using the Vera app.  Users can set schedules for access as well.  The app is cloud based so this makes it easy to manage door lock codes from anywhere the ...
    • Error Or Warning Adding ZWave Lock

      When adding a Kwikset, Schlage, Yale or other brand of Zwave lock to the ZWave system, it is best to have it within 2 feet of the ZWave adapter/controller and system and let the software add the module.  When ZWave locks are initially enrolled there ...