Aartech Canada Support Help Desk

Need Help?  Please submit a ticket for sales or support.
Our Knowledge Base provides answers to many common questions and problems.
    • Popular Articles

    • What Does The Yellow Trouble Light On My DSC Keypad Mean and How Can I Stop The Beeping?

      What Does The Yellow Trouble Light On My DSC Keypad Mean? The yellow trouble light indicates a system problem of some sort.  To find out the cause of the trouble light, press *2 on your keypad.  On a LCD keypad: 1 is a system problem, press 1 again ...
    • Quick Guide For Programming DSC Powerseries Alarms

      Quick Guide To Programming DSC Powerseries Alarm Panels The following guide outlines the basic programming required when installing a DSC Powerseries Alarm System. This is a very short version designed to get most alarms up and running quickly.  For ...
    • Yale lock is locking backwards

      The Yale Real Living lock will automatically determine whether it will function as a right or left-handed lock. (The "hand" or "handing" of the lock, is determined by the side of the entry door that the hinges are on when standing outside the door). ...
    • DSC Alarm Without Telephone Connection

      If you will not be connecting your DSC alarm system to a telephone line, you need to ensure that it understands this, since by default it expects a phone condition and will give a trouble warning if the panel is not connected to a working phone line. ...
    • Factory Reset DSC PC1616 / PC1832 / PC1864

      If you have lost or forgotten your installer code for Powerseries (PC1616/PC1832/PC1864) and need to make changes to the system programming you will need to factory reset the panel which will remove/reset ALL programming and should also reset the ...