SmartThings Community Support and Announcements
SmartThings hosts a vibrant user community containing announcements from the SmartThings brand as well user questions, answers, ideas, how-to Wiki pages and more. This is quite literally your source for anything SmartThings and a great way to get help from knowledgeable users in the community. Most likely there's a post here to answer your question!
Related Articles
33-504 Error - SmartThings Hub
Overview When encountering the 33-504 error while claiming a SmartThings Hub 2018 (IM6001-V3P) or an Aeotec SmartThings Hub, the following root causes may apply: Your hub cannot access the internet over Ethernet or Wi-Fi connections Hubs manufactured ...How to Install SmartThings Edge Drivers
SmartThings allows you to manage your smart home from a single app - but to ensure optimal performance, speed, and compatibility, installing the right Edge Driver is essential. Edge Drivers enable local control, unlock advanced features, and are ...Aeotec SmartThings Smart Home Hub vs Smart Home Hub 2: Comparison Guide
Aeotec Smart Home Hub (GP-AEOHUBV3US) The Aeotec SmartThings Smart Home Hub integrates a variety of smart devices through the SmartThings ecosystem, supporting Z-Wave, Zigbee 3.0, Wi-Fi, Matter and Thread. It serves as the central hub for managing ...Aeotec Smart Home Hub 2/Aeotec Smart Home Hub Firmware (0.59.8) Update
Aeotec will begin rolling out firmware version 0.59.8 starting December 8, 2025. The rollout will happen in phases over several weeks, so your hub may not be updated immediately. Once the update is downloaded, your hub will briefly go offline while ...Manufacturer Support Phone Numbers and Web Support
Here we have a prepared list of many of our vendor's direct telephone, web and email support contact information to provide easier access for you. We at Aartech do our best to provide first level support for the products we sell, it is always a good ...