First Alert / BRK / Dicon
Understanding First Alert Smart Interconnect
Smoke and CO alarms produce different types of signals to trigger an alert. Smoke alarms and heat alarms send a constant 9VDC signal on the interconnect wire, while CO alarms send a pulsing 9VDC signal. Smart Interconnect is a feature that allows the ...
First Alert SC5 Won't Connect to Wi-Fi
The First Alert SC5 needs to connect to your WiFi network. It supports both 2.4 GHz and 5 GHz networks, however there may be issues caused by the set up of your WiFi router or access point. Here are some suggestions to try to resolve the issue. I 1. ...
New BRK 7020BSLA or 7030BSLA End Of Life Trouble Beeps
If you install a brand new 7020BSLA or 7030BSLA smoke detector, and hear trouble beeps shortly after being powered up via mains electricity (typically, this is 5 sharp 'chirps' or 'beeping 5 times' along with a flashing green LED), check the ...
Support for First Alert and BRK Smoke and CO detectors
First Alert / BRK provides direct customer support for any troubleshooting or defective returns under DOA or warranty. Contacting First Alert customer support is the fastest way to resolve any issues you may be having with your device(s). Please ...