Insteon Gold Support Hotline
For Insteon support and troubleshooting there is a dedicated toll-free support telephone number set up at 1-800-762-7845 that is manned by experts in Insteon technology and supporting devices. If you're having trouble with your Insteon product we recommend you contact this line for troubleshooting and then let us know the outcome in case of a defective item.
At time of writing, we haven't had any communication whatsoever from Insteon, Smarthome or SmartLabs in some time but according to the smart home community it's likely that Insteon may have shut down. The Insteon Hub servers and Insteon Forums have ...
INSTEON Technical Support
INSTEON direct technical support may be reached by any of the following: Tel: 866-243-8022 or 949-252-6970 Mon-Fri 5am-7pm, Sat 6am-3pm (PST) Insteon Gold Support: 800-762-7845 or CLICK for Live Support Chat or For user manuals, documentation, etc: ...
Insteon Hub Not Working - Red Light - Won't Connect
The Insteon Hub requires a cloud connection Insteon's servers in order to function. Unfortunately it appears that the Insteon Servers that power the Insteon Hub have gone offline. Without the cloud connection you are likely seeing a red light on ...
Elk M1 Gold to Hubitat Integration
There is community written code written for Hubitat that allows it to communicate with an Elk M1 Gold with M1XEP Ethernet interface installed. The integration allows Hubitat to "see" arming state, zones, outputs, keypads. It also allows Hubitat to ...
Insteon 2413U Drivers and HouseLinc 2413U Support
While HouseLinc software is no longer being developed, Insteon is still trying to add support for newer devices and firmware revisions to the older versions of HouseLinc. If you find your Insteon device is 'not recognized' you can try replacing the ...